Mental Health Support Worker

Join Our Compassionate Team - Mental Health Support Worker:

Are you passionate about making a real difference in the lives of those struggling with their mental health? We're looking for empathetic, dedicated individuals to join our team and provide critical support to people experiencing a mental health crisis.

About the Role: As a Mental Health Support Worker, you will offer emotional and practical support to individuals in crisis, providing a safe, welcoming, and comforting environment where they can be heard and supported on the telephone and face to face. The service offers support 7 days per week to members of the public who can self refer to the service for help. .

What You’ll Be Doing:

• Creating a Safe Haven: Offering a non-judgmental, compassionate space for individuals to talk or simply be, based on their needs.
• Providing 1:1 Support: Delivering practical and emotional assistance, helping individuals find coping strategies and explore ways to move forward.
• Resolution: Working with people to understand their situations and empowering them with tools to manage their distress.
• Guidance & Information: Sharing helpful tips and resources to aid in mental health recovery.
• Signposting & Referrals: Connecting individuals with further resources and long-term support when necessary.

Service Details:

• Service location based in Watford from 17:30- 01:30
• Operates Monday to Sunday

Who We’re Looking For:

• Compassionate and empathetic individuals with experience or interest and back ground in mental health support.
• Strong communication skills and the ability to remain calm under pressure.
• A commitment to creating a supportive, non-judgmental environment.
• Ideally a car driver due to the hours of the role

Why Join Us?

• The chance to make a genuine impact on people’s lives during their most vulnerable moments.
• A collaborative and supportive team environment.
• Opportunities for personal and professional growth.

If you are interested in the below, please apply today by sending a copy of your updated CV and a member of our team will be in touch.