Care Coordinator

Care Coordinator - £24,000 - £26,000 – Redbridge, East London

We are recruiting for a talented and qualified Care Coordinator to join our friendly team. Our service users will require home care and support to enable them to continue living in the comfort of their homes, and your role will play an integral part in assisting them to achieve this.

*Care Coordinator – up to £26,000

*Care Coordinator – full-time role, permanent

*Care Coordinator – ASAP start

*Care Coordinator – Hainault, Redbridge (Central line, on site car parking available)

*Care Coordinator – support with further qualifications and training

If you come from a different sector such as the NHS as a patient’s coordinator, or logistics organiser, or you are a Carer looking for career progression, this role would be perfect, and we would like to hear from you.

Care Coordinator Day-to-Day Responsibilities

• Managing, preparing, and sending rotas to service users and care workers
• Liaise with carers/service users ensuring they are informed of any changes
• Answering phones and dealing with service users, professional associates and carers
• Work with the care manager to pre-empt recruitment needs
• Sourcing and interviewing potential Care and Support Workers and ensuring all applicant paperwork is fully completed as per CQC requirements
• Responding to complaints and queries from service users and care workers
• Have the ability to work in a multi-agency approach
• Completing care and risk assessment as required and processing changes and amendments to existing care plans
• Talking to the service users on a regular basis about their care
• Working together with other team members on other administrative issues or marketing activities
• Ensuring all services are compliant with legislation's, CQC standards and regulations and Keeping computer and paper files up to date and maintain all office policies, procedures and systems in line with company guidelines

• Be organised with a flexible and an empathetic attitude and have passion for the care sector
• Always have a consistent and compassionate approach with our service users
• Be a people’s person who can understand the needs of our service users and our care workers
• Excellent administration experience and Interpersonal Skills
• Strong planning, organisation, and prioritising skills
• Logical thinking and strong problem-solving skills
• Be a multi-tasker with a proactive approach to work and the team
• Excellent telephone manner, IT literate, and attention to detail
• Ability to prioritise tasks and work under pressure with a can-do attitude
• Team player and an outgoing vibrant personality
• Be a car driver and have use of your own car is preferred, but not essential

• You must have, or be working towards an NVQ/QCF Level 2 or 3 in Health & Social Care
• Have thorough knowledge of CQC compliance
• A minimum of 1 year’s full experience as a Care Coordinator is advantageous as is the experience of using restoring software such as People Planner

About the Company

TLTP Care is a CQC rated ‘GOOD’ domiciliary home care agency based in Redbridge, Essex. We are part of London Teaching Pool Ltd, a specialist recruitment agency operating in the Education and Medical sectors since 2006. Being a government approved supplier of qualified healthcare professionals to the NHS and private sectors we are highly experienced to provide the right level of health and social care. We are extremely proud to support adults maintain their independence within their own home and seeing the extra lease of life this gives to families is the reason we’re so passionate about what we do.

You would receive 20 days of annual leave, plus flexibility to work from home. We offer social events such as Christmas and summer parties, quarterly nights out to celebrate success and incentives throughout the year.

We are looking to only employ the very best who have passion and truly want to make a positive difference to the life of vulnerable service users. If you are interested in taking your care career to the next level, apply with an up-to-date CV today or call Lisa Camp at TLTP Care.